Pre-Order
How do I get a shirt?
We're currently still in pre-production, so we don't have inventory on-hand. However, you can pre-order a shirt and get one as soon as they're ready. The process will work like this:
Pre-Order opens
TBD weeks before delivery
Once the pre-order opens, you'll place your order and pay for your shirt. Then, we'll send you a confirmation email that we got your order and let you know when you can expect it. We'll also give you updates along the way so you can know what's next.
Pre-Order closes
TBD weeks before delivery
To get the shirts made, we'll need to close pre-order to get a headcount of how many shirts we need. This means that right after the pre-order closes, we'll start making the shirts.
Production starts
TBD weeks before delivery
Our suppliers (U.S.-based) will start delivering, cutting, and sewing the fabric to make the shirts. We'll let you know once this starts.
Production ends
TBD weeks before delivery
Our suppliers will finish the shirts and send them to us. We'll start tagging and packaging the shirts as the last step before delivery. We'll let you know once this starts.
Delivery
We'll put your shirt in the mail! Of course, you'll get an email with a tracking code to keep tabs on it.
Some Questions You Might Have
How long will it take for me to get my shirt after I order?
We expect the total time from pre-order closing to delivery to take # weeks. This allows our fabric supplier to deliver fabric to our cut and sew shop, for them to do their work, and for us to tag and package the shirt.
Please also bear in mind that production won't start until after the pre-order closes. This helps us keep our inventory in check.
What if the shirt doesn't fit me or is defective?
No worries. Our products have a 30-day return policy from the day you get them. We'll provide you with a shipping label and give you a full refund once we receive your return. Read more on our Return Policy.
For more information on fit, please see our Sizing Guide.
When will I pay for my shirt?
You'll pay for your shirt when you place your order.
Do I have to pay for shipping?
Nope! For the pre-order (and hopefully beyond!) we'll ship your shirt for free.
Can I cancel my pre-order?
If something comes up and you'd like to cancel, please contact us at: contact@burkeandbowen.com.
How will I know what's going on with my order?
We will provide you with updates on each step of the process at the email address you give us when you place your order.
If you have any extra questions, feel free to email us at: contact@burkeandbowen.com.